How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
Support Virtual Agent FAQ | Xbox Support
Learn how the AI-driven Support Virtual Agent works and how it can help answer your Xbox support questions.
February 10, 2026—KB5075904 (OS Build 17763.8389)
Applies to: Windows Server 2019 This security update includes fixes and quality improvements that are part of the following updates: January 13, 2026—KB5073723 (OS Build 17763.8273) January 17, 2026—KB5077795 (OS Build 17763.8280) Out-of-band January 24, 2026—KB5078131 (OS Build 17763.8281) Out-of-band The following is a summary of the issues that this update addresses when you install ...
How to change your Xbox gamertag
Find out how to change your Xbox gamertag through a browser, on your Xbox console, or your Windows device.
Microsoft Support
Microsoft Support bietet Lösungen und Anleitungen zur Fehlerbehebung für Microsoft-Produkte und -Dienste.
Bank authentication codes | Xbox Support
What transactions require this? While some banks may determine when to require strong authentication based on purchase amount or other factors, any online or e-commerce purchase using American Express, Mastercard, or Visa cards may require multi-factor authentication to complete the payment.
Microsoft Support
Erhalten Sie technischen Support und Lösungen für Microsoft-Produkte auf dieser offiziellen Seite.
Protecting players from marketplace theft and solicitation
Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.
Using the clipboard - Microsoft Support
Learn how to use and troubleshoot the clipboard in Windows to paste multiple items, pin items, and sync your clipboard to the cloud.
Request a refund for digital games | Xbox Support
Find out how to submit a request for a refund for a purchase of digital Xbox content.