Enter code and reset password. Confirm the code to create a new password. Learn how to create a strong password. Paste or type the code you received and select Next. Type your new password and select Next.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

若要申请退款，需要登录用于购买的 Microsoft 帐户，并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持。. 有关 Xbox 实物产品（如光盘游戏和控制器）和其他 Microsoft 产品的详细信息，请参阅 ...

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

My messages are missing or disappearing. Change your password in Mail. Mail and Calendar FAQ. This article tells you how to add email accounts to the Mail and Calendar apps so you can start sending and receiving email and creating and managing events.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

After you send an email message, you might want to find that email and resend it or forward it to someone else. Outlook stores your messages in the Sent Items folder. If you don't see the Sent Items folder, you may need to change your Outlook settings.

When you install the web version of Outlook as a progressive web app, you can do things like pin and launch the web version of Outlook from your computer's home screen or task bar and access your account while you're offline. Note: Learn more about the new Microsoft Edge at Microsoft Edge Insider.