Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To:
Microsoft account dashboard
Avoid and report Microsoft technical support scams
Security. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or ...
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片，然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码，选择 下一步 ...
PC 版 Game Pass 常见问题解答 | Xbox Support
在 Windows 10/11 设备上，PC 版 Game Pass 计划中的大多数游戏都支持脱机模式，但请查看游戏的详细信息，以确保游戏支持该模式。. Xbox Game Pass 目录中的游戏支持在电脑脱机状态下畅玩，但是，在至多 30 天后，你需要将电脑重新连接到 Internet 以验证有效订阅 ...
使用 Microsoft Rewards 赢得积分 | Xbox Support
通过将 Microsoft Rewards 应用下载到 Xbox 主机，在玩游戏或购物时关注积分并赢得积分：. 按“Xbox”按钮 打开指南，然后转到“Microsoft Store”。. 选择“搜索”，然后在搜索框中输入“Microsoft Rewards”。. 从结果中选择 Microsoft Rewards 应用，然后将其下载到主机。. 还 ...
Activate Windows - Microsoft Support
Activate Windows using a product key. A product key is a 25-character code, that looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. During installation, you'll be prompted to enter a product key. Or, after installation, to enter the product key, select the Start button, and then select Settings > System > Activation > Update product ...
使用 Microsoft 帐户余额进行购买 | Xbox Support
如果使用你的 Microsoft 帐户余额购买游戏或加载项，则帐户中的资金可能不足以支付商品的总价格。. 例如，如果尝试购买的游戏的单价为 9.99 美元，而 Microsoft 帐户余额为 10 美元，则该金额不足以支付税款，因此需要充值才能支付总余额。. 如果收到数字充值码 ...
Introducing Microsoft Phone Link and Link to Windows
The Link to Windows app is preinstalled on select Samsung, HONOR, Surface Duo, and OPPO devices that are running Android 9.0 or later. On such devices, you can find the Link to Windows app under the Quick Settings menu by swiping down from the top of your screen. For all other Android devices running Android 7.0 or later, download the new Link ...
欢迎使用 Windows
获取 Windows 操作系统的官方支持和帮助信息，以及如何使用 Windows 的指南。