Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

If you see error 0x82d4000b, check the Xbox service status. Find more solutions here.

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Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox). If you do need to replace your security information, make sure you add new information first. If you request removal of all security information in your account, the account is put into a restricted state for 30-days. Your information doesn't ...

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

Learn what you can do if you're not receiving account aign-in verification codes.

Find out what you need to do if your Xbox console is stolen, including how to secure your account.

Sign in using Microsoft Authenticator Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

了解如何在 Xbox 裝置上傳送、接收或刪除來自朋友的語音或文字訊息。

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