Sign in using Microsoft Authenticator - Microsoft Support
Learn how to use Microsoft Authenticator to sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless. You can also sign in to a work or school account using a remote computer with a code from Authenticator.
Reset a forgotten Microsoft account password
Learn how to reset your Microsoft account password if you forgot it or it stopped working. Follow the steps to verify your identity, get a verification code, and create a new password.
Applies To:
Microsoft account dashboard
Download Microsoft Authenticator - Microsoft Support
Microsoft Authenticator is a mobile app that helps you sign in to your accounts without using a password. Learn how to download and install the app on your iOS or Android device, and add your accounts to Microsoft Authenticator.
Activate Office - Microsoft Support
Learn how to activate Microsoft 365 or a non-subscription version of Office on your device. Find troubleshooting tips for activation errors and product keys.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Microsoft 365 admin, Project for Office 365
Manage your Microsoft 365 subscription or Office product
Learn how to access and manage your Microsoft 365 subscription or Office product from your Microsoft account dashboard. Sign in with your personal or work or school account and follow the steps to install, renew, cancel, or share your subscription.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2024, Word 2024, Outlook 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2024 for Mac, Word 2024 for Mac, Outlook 2024 for Mac, OneNote 2024 for Mac, Office 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, PowerPoint 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Set up an authenticator app as a two-step verification method
Learn how to use the Microsoft Authenticator app or another app of your choice as a two-step verification method for your work or school account. Follow the steps to scan a QR code, add your phone number, and get an app password.
Receive Remote Assistance Support from Microsoft
Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection.Protect yourself from tech support scams.
How to sign in to Hotmail - Microsoft Support
Learn how to access your Hotmail or Outlook.com email account with your Microsoft Account password. Find troubleshooting tips, service status, and help options if you have problems signing in.
Applies To:
Outlook.com
Contact Us - Microsoft Support
Find solutions to common problems, or get help from a support agent for Microsoft 365, Office, Windows, Xbox, Surface, and more. Sign in to get personalized help and access live chat with a Microsoft specialist.
Microsoft 365 Customer Service and Support
Find out how to get technical support for Microsoft 365, Office, Windows, Outlook.com, OneDrive and more. Compare the types of support available for different products and subscriptions, and learn how to chat or request a call back.
Applies To:
Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Microsoft 365 for home