Why was the payment for my Xbox subscription declined? If you think something’s not working on Xbox, let us know. Accessible help and resources to get your Xbox questions answered. Check the Xbox services, games, and apps for any service outages.

Download and install the PC Health Check app. The PC Health Check app can be downloaded from the following link: Right-click on the Start menu and select Search . Under Best match, select PC Health Check from the list of results. In the PC Health Check windows that opens, select the Check now button.

Make sure that you update the Xbox PC app, Gaming Services, and Game Bar to ensure you get all of the fixes! Note The release notes below are only for users enrolled in the PC Gaming Preview. For information on versions shipped to the public, please visit the following page linked below:

Learn how to change the power mode on your Windows PC to preserve your battery, limit notifications, and background activity.

If you move to a new country or region, and your account region and physical location do not match, you may get a “region block” error or have a problem making a purchase. You must have a valid billing address and payment option that match your locale.

The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If it detects a problem with your account, we'll tell you what you need to do to solve the problem. If the tool doesn't detect any problem, we'll tell you how you can help yourself.

Check your Level within each Solitaire classic game mode (Klondike, Spider, FreeCell, Pyramid, or TriPeaks) on the Main Menu. Make sure at least one of them is Level 5 or higher. Play and win any of the classic Solitaire games (Klondike, Spider, FreeCell, Pyramid, or TriPeaks).

Download and install or reinstall Office 2021, Office 2019, or Office 2016. Important: Support for Office 2016 and Office 2019 has ended. There will be no extension and no extended security updates. Rest assured that all your Office apps won't lose any data. Your data can be accessed on any supported Microsoft 365 or Office product.

Check here for release info, FAQs, and known issues we're tracking (and what you can do about them). When you join Xbox Game Pass, you unlock a range of valuable benefits; like in-game benefits, EA Play and Ubisoft+ Classics access, special offers and exclusive deals and discounts.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.