A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

获取有关 Xbox 和 Microsoft Store 数字游戏购买退款条款和条件的详细信息。

Learn the reasons why a subscription price might change.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Are you planning to upgrade to a new PC? This guide will walk you through a functionality that automatically copies your files, settings, and preferences from your previous PC to your new one. Overview When you're setting up your new PC, this experience is designed to transfer your important data from your previous PC to your new one. This means you can start using your new PC with all your ...

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

从 Amazon 到 Xbox，有许多奖励可供你使用，全部从Microsoft。 获得足够的积分后，符合条件的奖励将显示在“奖励”页面上。 为大项目存钱，并在此过程中将你的积分花在较小的奖励上 - 无论你想要兑换你的积分，我们和你在一起。 我们将跟踪你的积分进度，以便你可以继续赚取和支出，而无需指望 ...

使用你的 Microsoft 帐户，可以参加免费的 Microsoft 奖励 计划，并为已执行的操作（例如在 Microsoft Store 中购物、在必应上搜索）以及为 18 岁或以上的玩家使用 Xbox 玩游戏赢得积分。 Xbox 奖励 计划为你提供更多赚取积分并兑换丰厚奖励的机会。

Find out how to submit a request for a refund for a purchase of digital Xbox content.