Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

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A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Content restrictions – You or a member in your Xbox family group has their birth date set to under the age of majority (for example, under 18 in the U.S) and can't access the content that you're trying to launch due to age restrictions. Account creation – You're trying to create a new child account, and you need parental consent to finish setting up the Xbox profile.

Check the Xbox services, games, and apps for any service outages.

Hotmail is now Outlook.com To sign in to Hotmail, you'll need your Microsoft account username and password. Sign in at outlook.live.com

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A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

获取辅助功能帮助 用于解答 Xbox 问题的可获取的帮助和资源。

Learn what you can do if you're not receiving account aign-in verification codes.