A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

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Summary Starting with Windows security updates released on and after October 14, 2025, File Explorer automatically disables the preview feature for files downloaded from the internet. This change is designed to enhance security by preventing a vulnerability that could leak NTLM hashes when users preview potentially unsafe files. For more details, review the following frequently asked questions ...

Get details on how to pack your Xbox console or Xbox accessory for shipping.

You can often view a protected file by simply opening it. For example, you might double-click an attachment in an email message, a document in File Explorer, or a link to a file and be able to open the protected file. If you are trying to open a protected file that has a .pfile name extension, like a .ppng, you will need to use the Microsoft Purview Information Protection viewer or the Azure ...

Check the Xbox services, games, and apps for any service outages.

Learn how to use Snipping Tool to capture a screenshot, or snip, of any object on your screen, and then annotate, save, or share the image.

If you see error 0x8015DC0B, it means that some services are no longer available in all regions.

Learn how you can use the free Microsoft Authenticator app to sign in to all your accounts without using a password.

Find out how to submit a request for a refund for a purchase of digital Xbox content.