A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

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Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

在你贖罪之前 請務必先使用正確的 Microsoft 帳戶登入，再進行兌換。 如果代碼是透過其他帳戶所購買 (例如，做為禮物)，請務必登入至收到禮品人員的帳戶。 兌換碼一旦兌換完畢，Xbox 支援無法將該代碼轉移到其他 Microsoft 帳號。

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

在大多數國家或地區，你也可以購買 Surface、Xbox 及配件。 要兌換 Microsoft 禮品卡、Xbox 下載碼或代幣，請在下方選擇兌換碼，登入後輸入或貼上代碼或代幣價值。

Learn how to redeem Xbox prepaid codes for games, subscriptions, and digital content, and enjoy endless surprises with your Xbox account.

Learn what to do if you get error XBOS3004 when you try to redeem a code you purchased on Xbox One or Xbox.com.