了解如何兑换礼品卡、代码或 Office 产品密钥，以及如何在 Microsoft Store 在线商店、Windows 或 Xbox 上花费余额。

瞭解如何變更Microsoft帳戶密碼。請依照下列步驟以重設您的 Microsoft 帳戶密碼。

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

试用提示 全部展开 我在与使用其他平台的朋友一起玩游戏时遇到问题 我无法继续上次保存在另一个平台上的游戏 我在 Xbox Play Anywhere 游戏中遇到游戏玩法问题 我可以在一个平台上看到成就，但不能在其他平台上看到成就 我在兑换 Xbox Play Anywhere 游戏代码时遇到 ...

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Caution: As soon as you create a new recovery code, any previous codes will no longer work.

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

您可以在线更新帐单地址或从 Xbox One 主机直接更新。 在此处了解操作方法。

This page provides support links for home users and support phone numbers for business users.

附註: 您的 Hotmail 或 Outlook.com 密碼與您的 Microsoft 帳戶密碼相同。 如果您可以登入但遇到 Outlook.com 的問題，請檢查 服務狀態。 如果狀態不是顯示綠色，請等候該服務正常執行，然後再試一次。 Microsoft 會始終關注不常見的登入活動，以防其他人嘗試進入您的帳戶。 如果您旅行至新的地方，或使用新 ...