If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Help Microsoft stop scammers, whether they claim to be from Microsoft or not, by reporting tech support scams at: www.microsoft.com/reportascam. You can also report unsafe websites in Microsoft Edge by selecting Settings and More > Help and Feedback > Report unsafe site when you encounter something suspicious.

You can also get help from the Microsoft Community online community, search for more information on Microsoft Support or Windows Help and How To, or learn more about Assisted Support options. Describes MSN support options and how to contact MSN Customer Support.

Follow these steps to reset your Microsoft account password. If you know the email address that you used to set up your Microsoft account (which is used to sign in to your Xbox profile), you can reset your password now: Go to Reset your password and enter your email address.

NAT type on Windows displays "Teredo is unable to qualify". If you can’t connect to an Xbox multiplayer game on Windows 10, go to Settings > Gaming > Xbox Networking. Look for NAT Type. If the status says Teredo is unable to qualify, it means your PC is unable to obtain a Teredo IP address.

从 2023 年 8 月 15 日开始：我们将发送 Xbox Game Pass Ultimate 代码，以感谢你参与我们的预览计划 （对于主要和辅助成员），具体取决于主帐户持有者的剩余时间，如下表所述。. 你的共享 Friends & Family 订阅必须在 2023 年 8 月 15 日处于活动状态，才符合条件。. 若要 ...

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If a device is updating from Windows 10, version 1909 or an earlier version, this feature update enablement package cannot be manually installed. Instead, it is bundled and automatically included with the feature update to Windows 10, version 22H2.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.