Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

If you don't recognize a charge on your account, click here for guidance on how to investigate it.

Note: The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.

使用最新软件更新控制器可最大程度地提高控制器的功能和兼容性。 可以使用 USB 连接，也可以在电脑上使用 Xbox 配件应用，从而以无线方式更新控制器。

You can adjust sensitivity settings for the left and right sticks on your Xbox controller using the Xbox Accessories app to customize gameplay to your own personal need or style.

另请参阅. 如果找不到 Microsoft Store，请参阅在 Windows 10 中查找 Microsoft Store 时遇到问题。. 如果在启动 Microsoft Store 时遇到问题，请参阅 Microsoft Store 无法启动。. 如果你可以启动 Microsoft Store，但只是在查找或安装应用时遇到问题，请参阅我无法从 Microsoft Store 找到或安装应用。

Find out how to update your Microsoft account if you're moving to a new country or region and about the impact of changing regions.

Tips: If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter. If you're looking to open a new account, you can create one here.

如果 Xbox 应用（而不是游戏）遇到问题，请尝试从 Microsoft Store 重新安装应用。 若要获取对电脑游戏安装和启动问题的支持，请按照下面的解决方案操作。