Enter your username at the sign-in prompt and select Next. Select Send notification. You will be prompted to Check your Authenticator app and may also be shown a number. On your mobile device, open Authenticator, or tap the New sign-in request notification. Tap or enter the corresponding number, then Approve.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office. Activate Office that's pre-installed on a new Windows device. Activate an Office purchase or offer that's included on a new Windows device. Activate Office from Microsoft Workplace Discount Program.

You can use any phone number that can receive text messages; it doesn’t need to be associated with your account. We won't use or give out the phone number, and the code sent to it will expire after 10 minutes.

Note: If you receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step.If you don't allow the camera, you can still set up the authenticator app as described in Manually add an account to the app.

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Follow the prompts to install or reinstall the desktop apps. For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card.

Receive Remote Assistance Support from Microsoft. Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: By selecting the ‘I accept ...

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. See the table below for the type of support you can get depending ...

In Outlook on your desktop, choose File > Open & Export > Open Outlook Data File. Choose the Outlook data file you want to open. Expand the top level of the Outlook data file in the Outlook Navigation pane to see the subfolders in the file. Click each subfolder to see the contents. To search for a specific email, use Outlook's built-in search ...