Reset a forgotten Microsoft account password
Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
Applies To: Microsoft account dashboard
How to earn Microsoft Rewards points - Microsoft Support
Here are some of the ways you can earn Microsoft Rewards points: Search with Bing *. Search the web through the search box on the taskbar on your Windows 10/11 device. Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web). For more ...
Applies To: Microsoft account dashboard
How to sign in to Hotmail - Microsoft Support
Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.
Applies To: Outlook.com
How to redeem gift cards and codes | Xbox Support
In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
Add money to your family member's Microsoft account
Add money to your family member's Microsoft account. Help family members shop responsibly by setting allowances in Microsoft accounts. Money added to a Microsoft account can be used to buy movies, games, in-app purchases and more. To enjoy this feature, follow the steps below.
Applies To: Microsoft Family Safety
Get help with a digital code or gift card | Xbox Support
Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.
Redeem a gift card or code to your Microsoft account
To redeem a Microsoft gift card, Xbox download code or token, select Redeem code below, sign in, and enter or paste the code or token value. Redeem Code. Tip: If you bought the wrong code, please contact the retailer.
Applies To: Microsoft account dashboard
Xbox subscription cancellations and refunds | Xbox Support
Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.
Server settings you'll need from your email provider
Most email apps like Outlook are able to automatically configure email server settings. If you need server settings or help finding your server settings, click on one of the links below: Server settings for Hotmail, Outlook.com or Microsoft 365 for business email accounts. Find your Exchange ActiveSync mailbox server settings.
Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Outlook.com, Office 365 operated by 21Vianet - Admin, New Outlook for Windows, Outlook for iOS, Outlook for Windows Phone 10, Outlook Mail for Windows 10, Outlook on the web for Exchange Server 2016