A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

If your printer's status displays "Printer in error state," there may be a problem with the printer itself. If these first two steps did not resolve the error, check the printer for low paper or ink, and be sure the cover isn't open and the paper isn't jammed. If your printer still doesn’t work, continue to step 3.

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office. Activate Office that's pre-installed on a new Windows device. Activate an Office purchase or offer that's included on a new Windows device.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

You can change settings like your browser home page or search engine, clear browsing history and cookies, or sync your info across devices. Was this information helpful? Most tools and options in Microsoft Edge are available when you select Settings and more > Settings.