If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Microsoft 365 Customer Service and Support. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing ...

The cost of sending an SMS from Skype varies according to the country you’re sending it to. You'll need to have some Skype Credit – sending text messages is not covered by our subscriptions.

Detailed information about downloading and using Microsoft Authenticator in China. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Check the Xbox services, games, and apps for any service outages.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Enable automatic out of office replies from Outlook for Android or Outlook for iOS. Use rules to send an out of office message. How to send automatic out-of-office replies from Outlook (depending on the type of email account you have).

With Teams Premium and Virtual Appointments, you can send your customers confirmation and reminder SMS text messages to make sure they have their appointment information and have a simple way to join an appointment no matter where they are.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.