The Windows Scan app can help you scan pictures or documents and save them to your PC as JPEG, bitmap, or PNG files. For more info, see Install and use a scanner in Windows. Get Windows Scan. Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

You can start a one-to-one chat with SMS participants in Brazil, Canada, Colombia, Great Britain, India, Mexico, and the United States. SMS participants from other countries will receive an invite to join Microsoft Teams (free); once they join, you can start a chat with them.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

The most common type is a physical, external keyboard that plugs into your PC. But Windows has a built-in Accessibility tool called the On-Screen Keyboard (OSK) that can be used instead of a physical keyboard. You don’t need a touchscreen to use the OSK.

You can start a chat with an SMS participant in supported countries, see How to chat via SMS on Microsoft Teams (free). You can also link your Android in Microsoft Teams (free) to connect your phone to Teams—get access to your SMS text messages and contacts, and receive notifications.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Most of the advanced display settings from previous versions of Windows are now available on the Display settings page. Select Start > Settings > System > Display. If you want to change the size of your text and apps, choose an option from the drop-down menu next to Scale.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.