If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Troubleshoot problems with Bluetooth accessories. If you can turn on Bluetooth but having problems pairing or using a Bluetooth accessory, try the following steps to try to fix common problems with Bluetooth accessories.

This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features.

Check the Device Manager. Right-click the Start button and select Device Manager.. Check to see if any devices are marked with the exclamation point (!). Right-click the device and select Update driver.. If updating the driver doesn’t help, try disabling or uninstalling the device.

The Health report starts off by showing you the last time a Device Health scan was run. The time displayed should be basically the current time, as Windows Security tries to run a Device Health scan when you open the Device performance & health page.. Beyond the time of last scan you'll see the status of the key areas that Device Health monitors:

Under Message organization, choose either of the options depending on whether you want to show email grouped by conversation or as individual message.. If you select Show email grouped by conversation, under Arrange the reading pane, select either of the options: Newest on top, Newest on bottom, or Show each message separately.

To upgrade from Windows 11 Home to Windows 11 Pro manually, first check which edition you’re running and your activation state: Select Start > Settings > System > Activation.