If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

You can receive SMS text messages in Skype if you have a Skype Number . Currently, only US Skype Numbers can receive SMS messages * . Two-way SMS text messaging is not supported in Skype on Android 4.0.4 - 5.1. You will need a Skype Number to receive SMS messages. Learn more about how to get a Skype Number .

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:

Open a service request in the Microsoft 365 admin center. This service is free. Microsoft Store support. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Find your notifications. Windows 11 puts notifications in Notification Center—right on the taskbar—where you can get to them instantly. Notifications at a glance. Select the date and time in the taskbar to open the Notification Center.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

Find the information you need to import to or exporting from Outlook, whether you're using Office 365, Outlook 2016, or a Mac.