It's best to let Windows install drivers automatically. Occasionally, Windows might not be able to find a driver for your device. If this happens, you might want to check the manufacturer's website for a driver or update for the device, or try installing any software that came with the device.

To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

On another Windows PC or other device, connect to Wi-Fi as you normally would, and enter your Wi-Fi password when prompted. For more info about connecting to Wi-Fi, see Connect to a Wi-Fi network in Windows.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

In Windows 11, you decide when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see available updates, select Check for Windows updates. Or select Start > Settings > Windows Update . Here's some other info you might be looking for:

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Installing Windows 11 on devices that don't meet minimum system requirements. If you changed your hardware in order to upgrade to Windows 11 and the system is not recognizing the change in a timely manner, this article explains how to initiate the assessment manually.

View your Microsoft Store order history. To review app, game or subscription purchases, track orders or view and print invoices, sign in to the order history page on your Microsoft account dashboard. Make sure you sign in with the account you used to make the purchase.

Select Start > Settings > Network & internet > Wi-Fi and then select the Wi-Fi network you're connected to. Under Properties, look for your IP address listed next to IPv4 address. Open Wi-Fi setting.