If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Tips: If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want.. For the most complete scan, run Microsoft Defender Offline. For more about that see Help protect my PC with Microsoft Defender Offline.

Get security info and tips about threat prevention, detection, and troubleshooting. Including tech support scams, phishing, and malware.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history.On the Order history page, find your order and then look under Status.. Open Rewards dashboard

Learn how to run a disk cleanup in Windows including deleting temporary and system files to free up disk space.

Tip: Outlook.com allows you to have multiple email addresses associated with a single account, and you can choose which email address you send mail from. Creating alternate addresses to use on websites or apps that force you to register can help keep your personal email address out of the hands of marketers and hackers.

Notes: If your Android device is running Android 11.0 or higher, you may be eligible for the multiple apps experience. Compatible devices are marked with an asterisk (*).

Find your family member and click Add money.. You can also click More options > Spending > Microsoft account balance > Add money.

Equation Editor (Microsoft Equation 3.0) was included in earlier versions of Word, but was removed from all versions in the January 2018 Public Update (PU) and replaced with a new equation editor.