Detailed information about downloading and using Microsoft Authenticator in China. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Learn how to start a one-to-one chat with SMS participants and send invites for others to join Microsoft Teams (free), so you can chat with them.

You can join a Teams meeting anytime, from any device, whether or not you have a Teams account. If you don't have an account, follow these steps to join. If you're having trouble joining a Teams meeting, try I can't join a Teams meeting.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Copilot is designed to deliver AI-powered assistance in a convenient manner, enabling you to seamlessly engage with generative AI on Windows. You can resize, move, and use Snap Assist with Copilot, just like you can with other Windows apps. You can use Alt + Tab to switch focus between Copilot and other open apps.

The cost of sending an SMS from Skype varies according to the country you’re sending it to. You'll need to have some Skype Credit – sending text messages is not covered by our subscriptions. To check the SMS message rates to any destination:

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Select the Files or Shared tab in the meeting chat, channel, or meeting in calendar. Find and select the file. Select More options > Download . Only the meeting organizer can download the recording. To learn more about editing transcript permissions, see Edit or delete a meeting transcript in Microsoft Teams .

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.