If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

Check to see if the new Outlook toggle is turned on or off. If it's on, please go to Troubleshooting Outlook issues. The Microsoft Support and Recovery Assistant can help you automatically diagnose and fix a range of Outlook problems.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Configure message filters on the Xbox console. Press the Xbox button to open the guide. Select Profile & system > Settings > Account > Privacy & online safety > Message safety. Adjust your messaging filters by using the info in each section below to configure your ideal Xbox experience.

How to remove malware or viruses from my Windows 10 PC. Microsoft Defender Antivirus and Windows Firewall are on your device to help protect it from viruses and other malicious software. But if you think they've missed something run Microsoft Defender Offline which can sometimes detect malware that others scanners missed. Was this information ...

To enable JavaScript in Firefox, please review and follow the instructions provided at JavaScript settings for interactive web pages. This article describes step for users to allow all Web sites in the Internet zone to run JavaScript in Internet Explorer, Chrome, and Firefox.

Possible causes. Make sure your PC, the external display, and the cable all support DisplayPort or MHL alternate modes. Make sure the device or dongle is connected directly to your PC. Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode.

Open Microsoft Edge and select Settings and more . Select Favorites . In the Favorites window, select More options , and then select Import favorites. In the Import from menu, choose whether you want to import your favorites from Internet Explorer, Google Chrome, or Mozilla Firefox.

To open the Start menu—which contains all your apps, settings, and files—you can do any of the following: On the center or left end of the taskbar, select the Start icon. Note: Your taskbar settings determine where the taskbar is located. Press the Windows logo key on your keyboard.