If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Experience Microsoft Copilot on windows devices using the Copilot app! The Copilot app helps you get answers and inspiration from across the web, supports creativity and collaboration, and helps you focus on the task at hand.

To enable JavaScript in Firefox, please review and follow the instructions provided at JavaScript settings for interactive web pages. This article describes step for users to allow all Web sites in the Internet zone to run JavaScript in Internet Explorer, Chrome, and Firefox.

There are four ways to open Snipping Tool: Select the Start button, enter snipping tool, then select Snipping Tool from the results. Press Windows logo key + Shift + S for a static image snip. Press Print Screen ( PrtSc ) for a static image snip. Press Windows logo key + Shift + R for a video snip.

Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features. Select the Download button on this page.

For Windows 8.1, see Create a USB recovery drive. To download Windows 11 installation media, see Recovery options in Windows. Create a recovery drive so you can reinstall Windows 10 or Windows 11 in case you experience a major issue such as hardware failure.

Booting from a USB device doesn’t refresh or reset your Surface. Instead, it lets you start your Surface using Windows or another operating system that’s on your USB device. For info about how to create a bootable USB drive for your Surface, see Creating and using a USB recovery drive for Surface.

Select Start > Settings > System > Sound. In Input, select a microphone to see its properties. In Input volume, make sure the blue bar adjusts as you speak into the microphone. If it doesn't, go to Test your microphone and Start test. This will help you troubleshoot any issues with your microphone.

Possible causes. Make sure your PC, the external display, and the cable all support DisplayPort or MHL alternate modes. Make sure the device or dongle is connected directly to your PC. Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode.

We know that having your account blocked is frustrating, but we also want to protect you from fraud or abuse. Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email.