If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email. Check your Outbox or your mailbox storage to see what's taking up space. Learn more.

From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

If you want to create another email address that uses the same inbox, sent, items, and contact list as your existing Outlook.com account, read how to create an email alias. If you want a completely fresh start, sign out of Outlook.com, then create a new account.

You see the following error code when you try to use a feature on the Xbox network: 0x80072F8F. This may mean that there's an issue with your connection to the Xbox service. Typically, this is a transient error.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

Change your profile photo or name in Outlook.com. Find other ways to personalize your Outlook.com or Outlook on the web by selecting Settings at the top of the page. Create, change, or customize a view in Outlook for Windows. Change how email is displayed in New Outlook.

If you want to use a new email address with your existing Outlook.com account, follow the instructions in this article to create an email alias. This will give you an additional email address that uses the same inbox, contact list, and account settings as your primary email address.