It would come from one of their real domains, perhaps @nortonlifelock.com. Tip: Some scammers will try to get tricky by using a domain that LOOKS like it could be legitimate, such as @n0rtonlifel0ck.com. The letter "o" has been changed to the number 0, but at a glance you might not notice.

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Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

需要有关 Xbox 主机、Xbox 游戏或 Xbox 网络的帮助?了解如何与我们联系。

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

When someone shares a Word document with you, the email you receive includes a link that opens the document in your web browser: in Word for the web. Select Edit Document > Edit in Browser. If anyone else is working on the document, you'll see their presence and the changes they're making. We call this coauthoring, or real-time collaboration. From here, if you'd rather work in your Word app ...

Try to fix touchpad problems in Windows by updating drivers using either Windows Update or Device Manager or by reinstalling the touchpad.