How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

You can update your billing address online or right from your Xbox One console. Learn how here.

如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft和 Xbox 礼品卡以及下载代码和令牌的工作方式相同：兑换到Microsoft帐户后，你可以在 Windows 或 Xbox Microsoft Store 在线商店花费余额，并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载。

If you’re having trouble completing an Xbox purchase, try our solutions to resolve your issue.

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

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Tips: If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter. If you're looking to open a new account, you can create one here.

使用最新软件更新控制器可最大程度地提高控制器的功能和兼容性。 可以使用 USB 连接，也可以在电脑上使用 Xbox 配件应用，从而以无线方式更新控制器。