Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Provides information for avoiding and reporting Microsoft technical support scams.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Xbox Support 提供 Xbox、Game Pass 及帳單問題的協助，並在社群中取得建議與客戶服務。

Get step-by-step instructions on how to use replacement components to repair an out-of-warranty Xbox Series S console yourself.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

If you're troubleshooting Office and would like to remove the license files on your Mac, you can use the license removal tool. This will completely remove all licenses for Microsoft 365 for Mac.

提示: 若要查看更多订单和过去购买，请选择“ 过去 3 个月内订购 ”下拉列表。 请确保使用购买时所用的帐户进行登录。 如果你从Microsoft Store购买了一个物理商品，而我们将其寄送到你，则可以在 订单历史记录页 检查状态。 如果订单状态 "已发货"，请检查状态下方的 跟踪发货 链接。 待定 订单 ...

Outlook 網頁版 是組織使用的網頁版 Outlook，您可以透過網頁瀏覽器存取與公司或學校帳戶相關聯的電子郵件、行事曆和聯繫人。 您的公司或學校帳戶通常會由組織中的人員指派給您。

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.