We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

若要取消购买，需要登录用于购买的 Microsoft 帐户，并提供所购买内容的名称、订单编号和取消原因。. 收集此信息后，请联系 aka.ms/contactxboxsupport 请求支持。. Xbox 支持代理将通知你是否可以取消购买或退款。. 有关 Xbox 实物产品（如光盘游戏和控制器）和其他 ...

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理.

数字商品（如应用、游戏、附加内容、订阅、电影、电视节目和书籍）不可退货，除非适用于产品/服务本身的法律声明你符合退款条件。. 有关退货和退款政策的详细信息，请参阅 Microsoft 销售条款 。. 可以在 Xbox 订单历史记录 页面上请求退款。. 选择相关项目 ...

Check warranty status. To check the warranty status for Microsoft accessories like mice, keyboards, cameras, or headsets, contact us . For more detailed info, see Check your Microsoft warranty and create service orders or Manage devices used with your Microsoft account.

无论是通过 Xbox 主机设备或还是仅通过计算机提供，这些数字游戏购买退款条款涵盖 Microsoft Store 的数字游戏优惠、Xbox 应用（不含电影和电视应用）、数字游戏捆绑优惠以及数字耐用和消费性游戏优惠，例如游戏季票、虚拟货币和微交易等（总称“数字游戏产品 ...

For a low monthly price, you can enjoy access to more than a hundred great Xbox games—including some games made for Xbox 360 and the original Xbox. Game Pass subscriptions are available for use on Xbox Series X|S, Xbox One, PC, and your mobile device. Xbox Game Pass Ultimate works on console, mobile device, and PC, and includes multiplayer ...

Report it. If you're using an email client other than Outlook, start a new email to phish@office365.microsoft.com and include the phishing email as an attachment. Please don't forward the suspicious email; we need to receive it as an attachment so we can examine the headers on the message.

你不能将游戏作为数字礼品发送. 以下是一些可能的原因：. 你已达到可发送的数字礼品数量限制。. 此策略旨在保护我们的游戏社区。. 可能需要等待 30 天才能再次尝试。. 此游戏可能无法以数字形式赠送。. 请查看产品页面。. 可作为礼品发送的数字产品包括 ...