Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Security key: Register your Microsoft-compatible security key and use it along with a PIN for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a security key, see Set up security info to use a security key.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Xbox Game Pass Ultimate includes all benefits of Xbox Game Pass Core, which gives you access to multiplayer games on your console. (Free-to-play games include online multiplayer without an Xbox Game Pass Core subscription.) Windows games in the catalog don’t require a separate subscription for online multiplayer gaming.

After signing in, follow the steps that match the type of account you signed in with. You signed in with a Microsoft account. From the Microsoft 365 home page select Install apps. Select Install (or depending on your version, Install apps> ). You signed in with a work or school account.

Set up your Apple device for cloud gaming. Game Pass Ultimate or a supported free to play game is required for cloud gaming. Join Xbox Game Pass Ultimate. To see where cloud gaming is currently supported, see the “Cloud gaming (Ultimate only)” column in: Xbox Supported Countries/Regions. How to play from a web browser.