Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

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How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Learn how to prevent unauthorized purchases on your Xbox by creating Microsoft accounts for every person who uses that console.

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

This cumulative update for Windows 11, version 25H2 and 24H2 (KB5079473), includes the latest security fixes and improvements, along with non-security updates from last month’s optional preview release. To learn more about differences between security updates, optional non-security preview updates, out-of-band (OOB) updates, and continuous innovation, see Windows monthly updates explained ...

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Learn how to identify and open encrypted and protected emails no matter what email client you're using.

Find out how to resolve your Xbox purchase error when you’re trying to buy something from the Microsoft Store.