Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Sign in to the Microsoft account you want to update. Microsoft account Go to Payment & billing and select Payment options. You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card. Enter your updated info, and select Save.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

If your subscription is locked, it may be because you have a past-due balance. Learn how to bring your account up to date here.

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

Applies to: Win 10 Ent LTSB 2016 This security update includes fixes and improvements that are a part of the following update: October 14, 2025—KB5066836 (OS Build 14393.8519) The following is a summary of the issues that this update addresses. The bold text within the brackets indicates the item or area of the change we are documenting. [App compatibility (known issue)] Fixed: This update ...

Get more information about managing your Xbox subscriptions, issues with billing, and more.

Use the Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Provides guidance for Windows Server to protect against an L1 terminal fault (LITF) attack.

Find everything you need to manage your Microsoft account, Xbox profile, and more.