A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

If you want to turn off two-step verification and remove it for all devices, consoles, and apps that you use, follow the steps below. Important Because two-step verification is turned on, you’ll need two forms of identification to sign in to your account.

You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

To save Outlook contacts to your native address book: First go to Device Settings > Contacts and confirm that the 'Default Account' is set to 'iCloud'. If you do not see this setting that is OK, the setting should only be available if you have more than one account added to your device. If there is no account connected to the device, then your Outlook contacts will be saved locally but will ...

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.

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在 Android 设备上安装 Authenticator Google Play 商店在中国不可用，因此只能从以下商店下载Microsoft Authenticator： 联想 Oppo – 搜索要从 Oppo 存储区下载Microsoft Authenticator。 三星