Prevent unauthorised purchases on Xbox consoles
Learn how to prevent unauthorised purchases on your Xbox by creating Microsoft accounts for every person who uses that console.
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
Change the desktop background in Windows - Microsoft Support
Changing your desktop background is a simple yet effective way to personalize your Windows device and make it truly feel like your own. Whether you prefer a serene landscape, a favorite photo, or a clean solid color, Windows offers flexible options to customize your desktop background to match your style and create a workspace you enjoy using. Change your background In Windows Settings ...
Protecting players from marketplace theft and solicitation
Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.
Help with the Microsoft account recovery form
The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. If you have already tried, improve your chances to successfully recover your account by watching the video below or reading through the following ...
Use mobile operator billing with your Microsoft account
Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.
Fix shared printer connection problems in Windows
If you can’t connect to or print from a shared printer in Windows 11, the issue may be caused by network settings, printer sharing configuration, driver mismatches, or Windows security changes. Follow the below steps to resolve the issue:
Sign in to your account
Sign-in options Usage Guidelines URL: Privacy Policy URL: ...
Update drivers through Device Manager in Windows - Microsoft Support
Driver updates for most hardware devices in Windows are automatically downloaded and installed through Windows Update. Windows Update updates drivers for various hardware including network adapters, printers, scanners, and video cards. Drivers updated through Windows Update are normally recent and up to date. However, drivers can also be updated through Device Manager. Drivers updated through ...
正在移動到新區域 | Xbox Support
如果您移至新的國家/地區,在購買之前,請確定您的帳單地址和付款選項符合您的新地區。