Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn. For Microsoft 365 Germany go to portal.office.de. This completes the download of Microsoft 365 to your device. To complete the installation, follow the prompts in the "Install Microsoft 365" section below.

Download and install the new Microsoft Edge. Make sure you have administrator privileges on your device and do the following: Go to the Microsoft Edge web page to download and install Microsoft Edge on your Windows, macOS, iOS, or Android device.

Find answers to top questions about upgrading to Windows 11, from the minimum hardware requirements to where to find the upgrade.

在 Outlook.com 社群 中張貼問題、追蹤討論並分享您的知識。. 如果無法登入您的 Outlook.com、Hotmail、Live 或 MSN 電子郵件帳戶，或者您不確定如何登入或登出，請嘗試這些解決方案。.