Learn how to access your Outlook.com or Hotmail email account with your Microsoft Account username and password. Find solutions for common sign-in problems, such as unusual activity, account troubleshooter, and browser settings.

Learn how to save an email message as a .eml file, a PDF file, or a draft in Outlook for Microsoft 365, Outlook 2021, or Outlook 2019. Find out how to print, move, or delete messages in Outlook.

Learn how to access your Hotmail or Outlook.com email account with your Microsoft Account password. Find troubleshooting tips, service status, and help options if you have problems signing in.

Learn how to activate Microsoft 365 or a non-subscription version of Office with a product key, a Microsoft account, or a trial version. Troubleshoot activation errors and get help with guided support.

Learn how the new Outlook for Windows differs from the classic Outlook in terms of account support, app framework, calendar, cloud instance, copilot, extensibility, folders, help and support, and security and compliance. See a feature coverage matrix and links to help articles for more details.

Learn how to access and manage a shared mailbox in Outlook for Microsoft 365, Outlook 2024, Outlook 2021, or Outlook on the web. A shared mailbox lets a group of users monitor and send email from a public alias, and also share a calendar and a contact list.

Learn how to use Microsoft Defender to check your device for malware on Windows, Android, or Mac. Find out the signs of infection, the types of scans, and how to run Microsoft Defender Offline for a deeper scan.

Learn how to update your security verification methods and settings for your work or school account. Find out how to use the Microsoft Authenticator app, manage app passwords, and sign out of all devices.

Learn how to use and manage the Contact Suggestions feature in the To, Cc, and Bcc fields in Outlook. Find out how to add, hide, or remove contacts from the list and how to turn off the Auto-Complete List.

Find out how to get help for your Microsoft 365 or Office product, depending on whether you have a subscription, a one-time purchase, or a work or school account. Compare the support options for chat, call back, and online resources for different products and versions.