Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

降级订阅： Game Pass Ultimate 和 Game Pass Premium 可以降级到较低级别的订阅。 降级时，不会立即收费。 你当前的订阅将持续到下一个续订日期，然后变更为新订阅等级，并在该日期收取新订阅费用。

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

与Microsoft帐户关联的Email地址和电话号码称为别名，它们使用相同的联系人、在线存储、订阅和帐户设置。 你可以使用任何别名登录到Microsoft服务或 Windows 和 Xbox 设备，并且可以选择其中任何一个来发送和接收电子邮件。 别名共享单个密码。 通过电子邮件发送的验证码只能发送到主要别名或你添加 ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

联系 Microsoft 支持人员。查找常见问题的解决方案，或从支持专员那里获取帮助。

如果你在尝试购买 Xbox 订阅时遇到问题，你可能已经有一个已暂停的订阅。 如果是这样，必须先支付欠费，然后才能购买另 ...

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

了解如何解決嘗試從 Microsoft Store 購物時 Xbox 購買錯誤。