A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

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You see the following error code and message when you launch a game or an app on your Xbox console: 0x82d4000b

Need help with an Xbox console, an Xbox game or Xbox network? Find out how to get in touch with us.

Learn what to do if you see error 0x803F9006 when you start a game or app on your Xbox console.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to identify and open encrypted and protected emails no matter what email client you're using.

Check the Xbox services, games, and apps for any service outages.

Tip: If you have other verification options already configured for your Microsoft account, you can sign in using those methods: Use your face, fingerprint, PIN, or security key; Approve sign-in with a mobile app; or Send a code to your email. Troubleshoot verification code issues.