Learn more about product keys, Workplace Discount Program, and volume licenses. Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup.

Codec packs add additional codec support to Windows. Apps like Media Player will then be able to play media files encoded in these formats. The following codecs packs are available: MPEG-2 Video Extension. Adds support for the MPEG-1 and MPEG-2 video formats. HEVC Video Extension.

Activate Microsoft 365 or a non-subscription version of Office that's pre-installed on a new Windows device. If this screen appears, a trial version of Microsoft 365 Family or a trial version of a non-subscription version of Office is installed.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

How to make PC games work better. Troubleshoot game audio or video issues on Windows. Troubleshoot gameplay, performance, and stability issues on a Windows device. How to get software and driver updates for Windows devices. Optimize available storage by customizing game installations.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter.

To connect your controller with Xbox Wireless, you might need the Xbox Wireless Adapter for Windows. If your PC has Xbox Wireless built in, you can connect the controller directly without an adapter. If you’re using the Xbox Wireless Adapter: Plug the Xbox Wireless Adapter into your PC.

Featured Visio templates and diagrams. Visio is a diagraming tool that makes it easy and intuitive to create flowcharts, diagrams, org charts, floor plans, engineering designs, and more by using modern templates with the familiar Office experience.

If you don't see Restore from backup or Begin recovery when opening Authenticator, you will need to remove or sign out of all accounts to restore your account credentials. Learn how.