Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

如果在电脑上安装或更新游戏服务时遇到问题，或者你注意到电脑版 Xbox 应用启动时缺少内容，则可能需要下载并运行适用于电脑的游戏服务修复工具。

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

PC Game Pass 计划允许你访问 Windows 上的一系列高质量电脑游戏。 体验 PC 版 Game Pass 的最佳方式是使用适用于 Windows 的 Xbox 应用，可从 Microsoft Store 或以下位置下载：

The PC Game Pass plan gives you access to a set of high-quality PC games on Windows. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at:

尽可能转到重要网站（如银行、社交媒体或从自己保存的收藏夹购物），而不是每次在浏览器的地址栏中键入它们。 如果确实必须在地址栏中键入地址，请仔细键入并双击检查键入的内容与要转到的地址匹配，然后再继续。 如果你正在键入之前转到的地址，浏览器可能会为你完成该地址。 请快速 ...

Xbox Support provides assistance for Xbox consoles, games, apps, and services, helping you resolve issues and enhance your gaming experience.

需要有关 Xbox 主机、Xbox 游戏或 Xbox 网络的帮助?了解如何与我们联系。

If you have more than one Microsoft account, and want to switch accounts, select your name or picture at the top right of the browser window. Note that this will log you out of your current account.