How to spot a "fake order" scam - Microsoft Support
Learn how to identify and avoid the "fake order" scam that uses email or text messages to trick you into giving personal or financial information. See examples of clues that reveal the scam and tips to protect yourself.
I can't sign in to my Microsoft account - Microsoft Support
Find out how to fix problems with signing into your Microsoft account, such as forgetting your password, username, or verification code. Use the sign-in helper tool, reset your password, or contact your IT admin for help.
Applies To:
Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2016, Microsoft 365 for home, Outlook.com, GroupMe, Microsoft account dashboard, Microsoft Teams, Microsoft Teams personal, Microsoft To Do, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, Outlook for Android, Outlook for iOS
Contact Us - Microsoft Support
Find self-help options and live chat with a Microsoft specialist for Microsoft 365, Office, Windows, Xbox, Surface devices and more. Sign in to get the right help and support for your product.
Find your Windows product key - Microsoft Support
Learn how to locate your 25-character product key or digital license for Windows 10, Windows 11, Windows 8.1, or Windows 7. See where to find the product key on your device, box, or sticker, or how to contact the manufacturer if you've lost it.
Applies To:
Microsoft account dashboard
更新付款方式 | Xbox Support
如果您在购买 Xbox 游戏或应用时遇到授权或付款错误,您可以登录 Microsoft 帐户并更新付款方式。本网页介绍了如何添加、编辑或删除信用卡,以及如何保存更新。
Download drivers and firmware for Surface - Microsoft Support
Learn how to update your Surface device with the latest drivers and firmware for Windows 10 or Windows 11. Find links for automatic and manual updates, and check your Surface model and OS build.
Receive Remote Assistance Support from Microsoft
Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection.Protect yourself from tech support scams.
Activate Windows - Microsoft Support
Learn how to activate Windows 11 using a digital license or a 25-character product key. Find out how to check your activation status, link your Microsoft account, and troubleshoot activation issues.
Microsoft account security info & verification codes
Learn how to add a new way to sign in or verify your Microsoft account, such as an email, phone, app, or passkey. Find out how to get verification codes, change or remove methods, and troubleshoot issues.
Applies To:
Microsoft account dashboard
Give your PC a Fresh Start - Microsoft Support
Fresh Start is a feature that lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. Learn how to access Fresh Start and reset your PC in Windows 10 or 11.