A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Banks in the countries and regions of the European Economic Area are required to verify the identity of the person making an online purchase before the payment can be processed. This verification requires multi-factor authentication to help ensure your online purchases are secure and protected. Expand all

You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

Xbox Support 提供有关 Xbox、Game Pass 和账单问题的帮助，并通过社区提供建议和客户服务。

获取与管理你的 Xbox 订阅、帐单问题等有关的详细信息。

Learn how to identify and open encrypted and protected emails no matter what email client you're using.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

You can view your Xbox purchase history on your Xbox console or the web. Use the steps below to review your info or get help with a charge that you don’t recognise.

Signing your email messages with a digital ID helps to prove your identity and prevent message tampering.