How to spot a "fake order" scam | Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
Protect yourself from phishing | Microsoft Support
Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...
数字游戏购买退款条款 | Xbox Support
价值声明 在 Microsoft,我们了解到有时无法按计划购买数字游戏产品。 如果发生这种情况,您可以放心,我们将公平对待,倾听您的疑虑,如果需要,我们会协助您申请退款。 我们致力于清楚地传达我们的政策,并使我们的流程简单易懂。 您的反馈意见可帮助我们不断提升游戏体验。 让我们知道 ...
帮助赠送电子游戏或订阅作为礼品 | Xbox Support
获取将数字 Xbox 游戏或订阅作为礼品发送给他人时遇到的问题的帮助。
Manage your Microsoft 365 subscription purchased through a third party
Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.
如何兌換禮品卡、兌換碼與優惠 | Xbox Support
了解如何在您的行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他優惠碼或優惠。
Protect yourself from tech support scams - Microsoft Support
Learn how to protect your PC, identity, and data from tech support scams.
Create and save a passkey - Microsoft Support
Learn how to create and save a passkey to sign in to your Microsoft personal or work/school account and many other websites, apps and services.
Applies To: Microsoft account dashboard
更新你的账单地址和支付选项 | Xbox Support
您可以在线更新帐单地址或从 Xbox One 主机直接更新。 在此处了解操作方法。
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard