Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Get more information about managing your Xbox subscriptions, issues with billing, and more.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

您可以在 Xbox 主機或 web 上檢視 Xbox 購買記錄。 使用以下步驟檢閲您的資訊或取得您不認識的費用之説明。

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Xbox Support ... Xbox Support

了解如何从 Xbox 应用商店申请购买的退款。

Learn how to identify and open encrypted and protected emails no matter what email client you're using.

获取有关 Xbox 和 Microsoft Store 数字游戏购买退款条款和条件的详细信息。

了解如何管理 Xbox 訂閱及解決帳單問題，獲取詳細資訊以輕鬆處理相關事務。