If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Enable and disable your touchscreen in Windows. Windows 10. In the search box on the taskbar, type device manager, then select Device Manager. Select the arrow next to Human Interface Devices and then select HID-compliant touch screen. (There may be more than one listed.)

To turn Microsoft Defender Firewall on or off: Select Start , then open Settings . Under Privacy & security , select Windows Security > Firewall & network protection . Open Windows Security settings. Select a network profile: Domain network, Private network, or Public network.

If you want to stop a file or folder from syncing or backing up, you can pause the upload or download. See Stop syncing temporarily below for details. If uploads or downloads with the OneDrive website are taking too long, or you selected the wrong files, they can be cancelled.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

How to help keep your Microsoft account safe and secure. Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Find and open File Explorer in Windows 10 and Windows 11, and customize Quick access by pinning and removing files and folders.

Signing in with a passkey is simple, fast, and helps protect you against phishing attacks. Passkeys are supported on desktop and mobile browsers (mobile app support is coming soon). You can use Windows Hello on Windows 10/11 devices to sign into your account with a passkey.