How to recover a hacked or compromised Microsoft account
If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.
Account help
Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard. You can use a Microsoft account, or a work or school account to sign into your Windows device.
How to spot a "fake order" scam - Microsoft Support
Let's take a good look at the clues in this example that pretends to be a subscription confirmation to Norton LifeLock. 1. The sender address. The sender's email address is often the first clue that the message is a fake. In this example they haven't even tried to make it look real.
How to go passwordless with your Microsoft account
Simple, fast, secure. If my account doesn’t have a password, how will I sign in? Once you remove your password from your account, you will need to sign in using a passwordless method like the Microsoft Authenticator app, Outlook for Android, Windows Hello, physical security keys, or SMS codes.
Applies To: Microsoft account dashboard
如何登录到 Hotmail - Microsoft 支持
登录到 Hotmail 或 Outlook.com. Hotmail 现在为 Outlook.com. 若要登录到 Hotmail,需要提供 Microsoft 帐户用户名和密码。. 登录. 提示: 登录时,如果你希望下次直接进入你的邮箱,请在“保持登录?”提示中选择“ 是 ”(对于共享计算机,不建议这样做)。. 或者,选中“不 ...
Applies To: Outlook.com
Find or fix a device in your Microsoft account
If your device is missing, and you've signed in to it with your Microsoft account, you might be able to find it. To find or fix your device: Sign in to account.microsoft.com/devices. Find the device you want to find, then select Show details. Either select Find my device.
Import and export Outlook email, contacts, and calendar
Find the information you need to import to or exporting from Outlook, whether you're using Office 365, Outlook 2016, or a Mac.
Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook 2013, Outlook.com
Microsoft Authenticator FAQs - Microsoft Support
If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to hear from you. Post your question to the Microsoft Authenticator forum to get help from the community.
Change your keyboard layout - Microsoft Support
Change the keyboard layout or other method you use to type. Whenever you add a language, a keyboard layout or input method is added so you can enter text in the language. If you want to use a different keyboard layout or input method, you can add a new one or switch between the ones you have.
Product keys for Windows - Microsoft Support
A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow. Windows 11 and Windows 10: In most cases, Windows 11 and Windows 10 activates automatically using a digital license and doesn’t require you to enter a product key.