Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

如何兌換禮品卡、Xbox 下載代碼或令牌. Microsoft和 Xbox 禮品卡以及下載代碼和令牌的運作方式相同：兌換到您的Microsoft帳戶后，您就可以在 Microsoft Store 網路商店、Windows 或 Xbox 上使用餘額，而且可以取得最新應用程式、遊戲、電影、電視節目，以及 Surface、Xbox 和配件的下載。

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Find out how to use your Xbox Game Pass membership to share the benefits with your friends on any Xbox console.

社区可帮助你提出和回答问题、提供反馈，并听取经验丰富专家的意见。

I found a charge in my purchase history or someone else’s history, but I didn’t authorize the purchase

In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:

Learn how to find and redeem Digital Direct offers on your Xbox console or Windows PC.

了解如何使用 Android、iOS 或 Windows 设备在 Xbox 上玩云游戏。

Find everything you need to manage your Xbox account, profile, and more.