How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to protect your PC, identity, and data from tech support scams.

Xbox Support ... Xbox Support

Learn what to do if you see an error code and message stating that a license is unavailable or required for playing the video content you’re attempting to watch on ...

Use the Information Protection viewer to view protected files in Windows, Android, iOS, or Edge.

Get details on the terms and conditions for refunds of digital game purchases on Xbox and the Microsoft Store.

If you're troubleshooting Office and would like to remove the license files on your Mac, you can use the license removal tool. This will completely remove all licenses for Microsoft 365 for Mac.

Find out how to submit a request for a refund for a purchase of digital Xbox content.