How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard
Subscriptions & billing | Xbox Support
Get more information about managing your Xbox subscriptions, issues with billing, and more.
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Request a refund for digital games | Xbox Support
Find out how to submit a request for a refund for a purchase of digital Xbox content.
Use mobile operator billing with your Microsoft account
Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.
Protect yourself from phishing | Microsoft Support
Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...
問題 Xbox 的 Gold 會員獨家遊戲常見問題 | Xbox Support
Gold 會員獨家遊戲是一個為 Xbox Live Gold (現在稱為 Game Pass Essential) 會員提供免費 Xbox Games 的 Xbox 方案。
Get more help | Xbox Support
Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.
請與我們連絡 | Xbox Support
需要 Xbox 主機、Xbox 遊戲或 Xbox 網路的協助嗎? 了解如何與我們連絡。
How to get a Microsoft account recovery code
Scroll down to the Recovery code section and select Generate a new code.
Applies To: Microsoft account dashboard